Alex Wong / Group Chairman & CEO

• One of the founders of 800 TeleServices, now overseeing the overall management, operation and strategic direction of the group
• Graduated from the University of Birmingham with a Bachelor Science Degree in Mechanical Engineering
• Over 27 years experience in telecommunications & hi-tech industries
• Experiences in business strategic planning, regional business development, investor relations and relationship building
• Ever held senior management positions, including as Director and CEO, in Hong Kong Main Board listed companies

Leonard Chan / Chief Strategy Officer

• The Chief Strategy Officer and Co-founder of 800 TeleServices, responsible for spearhead business development strategy for 800 TeleServices and formulating tailor-made solutions for all of our valuable patrons. Currently oversees three function departments including Business Development & Account Servicing, Service Planning & Development and Information Technology. Overall responsibility in coordinating our internal resources, translating brilliant business ideas into practical executable operation solution.
• Holder of a Bachelor of Electrical Engineering Degree from University on New South Wales in Australia. Has accumulated over 20 years of business development and project management experience in the Asia Pacific region, of which over 14 years in the contact center and customer services related industry.
• Responsible for the deployment of all of the company's contact centers currently operating and the overall project management in all of the contact center implementation.
• Was involved in several start-up businesses in the Asia Pacific region, related mainly to customer service and telecommunication industry, acquiring in depth local cultural and business practice environment understanding of many Asian countries, in particular in the Greater China Region, before founding 800 TeleServices.

Benjamin Ma / Chief Operating Officer

• Graduated from Hong Kong University with a Bachelor degree in Social Science
• Over 16 years of experience in the customer service industry
• Currently stations in Shanghai and is responsible for the Shanghai and Taiwan call centers operations
• Has distinctive regional accomplishment including building and managing Hutchison call center in Singapore, running the China operation for a leading retailer, Giodano, prior joining 800 TeleServices
• Responsible for company operation, HR and training functions

Susan Wang / Assistant Vice President

• Born and brought up in Taipei, graduated from Ming Chung University, majored in Accounting and Statistics and had further earned her Certification of TEAFL - Teaching English As Foreign Language in UC Berkeley Ext. afterward.
• Devoting her career in customer services industry, armed with 20 years regional exposure of which 7 years in contact center industry in China – cover the areas of operation, consulting / training, client servicing and business developing. Now Susan Wang holds the post of Assistant Vice President of Business Development in 800 TeleServices.
• Started from Year 2002, performed highly acclaimed contact center service to various quality demanded international conglomerate throughout the industries extensively including: Telecommunication; Banking & Insurance; Electronic Communication; Traveling & Transportation ; Pharmaceuticals ; FMCG & Consulting...etc.

Dickson Lo / Hong Kong Operation Manager

• Studied in UK majoring in Electrical Engineering
• Has 10 years of working experience in the hotel industry before devoting himself to the call center industry
• 14 years of experience in call center industry, his regional accomplishment includes building and managing Hong Kong New World Mobility call center in Guangzhou prior joining 800 TeleServices
• Now is responsible for the entire operation and business development activities in Hong Kong

Samantha Lee / Taiwan General Manager

• Graduate from Min-Chuan University with a degree in Hotel Management
• With over 11 years of experience in Customer Service Center (including Internet; IT; Teleservices; Retail; Express; E- commence & Consumer Industry)
• Considerable experience of structured CRM & COPC contact center management and SAP & Siebel call center management
• Has supervised over 100 staff programs
• Strong knowledge to manage Pre-sales / Post-sales and Customer Relationship