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Job Title: Customer Service Representative
Job categories: PCCWӍӯ
Working Location: Hongkong
Post date: 2011-11-15
Responsibility: Work in PCCW Call Centre and handle application, contract renewal and enquiry about term plan
Promote new rate plan of fixline/mobile/broadband service/NowTV to new & existing customer    
Requirement: F.5 or above, below academic qualification with working experience can also apply
Fluent Cantonese / Good command of spoken English & Mandarin
Excellent customer service mindsets
Good complaint handling skill and proactive frontline attitude is desirable
Good cross-selling skills. Previous working experience in call centre will be an advantage
Short notice or immediate availability is preferred
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