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Ever since the company’s inception, our contact center service has been honored with numerous awards in HK, PRC and Asia-Pacific in recognition of our outstanding individual or company performance in the outsourced call center industry, including:

Asia Customer Service Association

· Asia-Pacific Best Outsource Call Centre Award in 2007 and 2008

China Call-Center & CRM Association (CNCCA)
Call Center Occupational Standards Committee of the Ministry of Information Industry (MICCOS)
Customer Care & Management World Group (CCMW)

· Best Outsource Contact Center Award in China in 2005, 2006, 2007 and 2008
· Best Technical Support Contact Center Award in China in 2007
· Best Call Center in China (Asia-Pacific) in 2009
· Golden Headset Awards for Best Contact Center in China in 2009

Customer Contact Center Standard (CCCS)

· China’s Best Contact Center Award (Above 100 seats) in 2006
· China’s Best Contact Center Award (Below 100 seats) in 2007
· China’s Best Customer Service Representative Award in 2007

Hong Kong Association of Customer Service Excellence

· HKACE Customer Service Excellence Award - Team Award Contact Center Category in 2004, 2005 and 2006
· HKACE Customer Service Excellence Award - Individual Award Contact Center Category Silver Award in 2006

CTI Forum

· Best Call Center Award (Foreign Enterprise) in China in 2002
· Best Call Center Award in China (Asia-Pacific) in 2010 

Greater China CRM

· Top 5 CRM Best Practice (Foreign Enterprise) in 2002
· Best CRM Practice Award (Manufacturing Group) in 2003 and 2004
· Best CRM Practice Award (Best Business Equipment - China) in 2005
· Customer Experience - Contact Centre Award in 2006
· Vendor Partner Supporting Award in 2007

Hong Kong Call Centre Association

· Bronze Winner of the Best Call Center (over 50 seats) Award in 2002
· Call Center Team Leader - Certificate of Merit Award in 2002

China Call Center & BPO Association

· China Best Outsourcing Contact Center Award (Outbound Services) in 2009
· China Best Outsourcing Contact Center Award (Inbound Services) in 2010

Asia Pacific Contact Centre Association Leaders

· Asia-Pacific Best Call Center Award in 2008 and 2010

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